Terms & Conditions

Welcome to Vallio! These Terms of Service (“Terms”) are a binding agreement between you and GameSetPickle, LLC (“we,” “us,” “our,” or “Vallio”) governing your access to and use of the Vallio Services.

The Vallio Services include:

The consumer mobile apps (iOS and Android)
The enterprise platform (web, iOS, Android) for venues, clubs, and organizations
Companion watch apps (Apple Watch, Wear OS, and future Garmin)
Scoreboard/TV apps (Apple TV, Roku, etc.)

By downloading, installing, accessing, or using any part of the Vallio Services, you agree to these Terms. If you do not agree, you may not use Vallio.

1. Eligibility

You must be at least 13 years old (or the age of majority in your jurisdiction). If you are under 18, you must have your parent’s or legal guardian’s permission to use Vallio and agree to these Terms on your behalf. By using Vallio, you represent that you meet these requirements.

2. Accounts

You may create an account with accurate information.
You are responsible for keeping your login credentials secure and for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts for violations of these Terms.

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

3. Permitted Use

You may use Vallio to:

Find and join pickleball courts and games
Track scores and play-by-play in real time
Participate in queues, challenges, and player ratings
Send private messages and interact with other players
For venue/enterprise users: manage courts, view attendance trends, staffing, and events

3. Prohibited Conduct

You agree not to (and not to assist or encourage anyone else to):

Cheat, manipulate scores, ratings, queues, or any game data
Harass, threaten, abuse, bully, impersonate, or intimidate other users
Post or transmit illegal, defamatory, obscene, hateful, or otherwise harmful content
Use Vallio for commercial purposes without our prior written permission (except as expressly allowed for venue/enterprise users)
Access, scrape, or crawl any part of the Vallio Services in any automated way
Illegally or without our express written consent access, copy, or use our databases, source code, APIs, or any non-public portion of the Services
Reverse-engineer, decompile, disassemble, or attempt to derive the source code of Vallio
Interfere with or disrupt the Services or servers (including DDoS attacks, viruses, etc.)
Circumvent any technical measures we use to provide the Services
Use Vallio if you are under the minimum age or without required parental consent

We may immediately suspend or terminate your account for any of these violations.